10.2.0.44 (4/29/12)

Web Help Desk Beta, Release Notes
  1. Removes SQL Server 2000 as a supported database. SQL Server must be version 2005 or later.
  2. Fixes exception thrown when switching Ticket Report types from bar chart to pie chart.
  3. Changes length of abbreviations of Request Type labels in ticket reports to 30 characters.
  4. Fixes various minor issues with the REST API.
  5. Fixes bug causing doubling of ticket report totals when using an exclusive Request Type filter.
  6. Fixes problem that could occur with FrontBase when updating EMAIL_HISTORY_ENTRY table schema from Web Help Desk version 10.2.0.41 or earlier.
  7. Adds support in REST API for referencing clients by login ID (username or e-mail) and for searching clients in LDAP Connections that have not yet been synced with the Web Help Desk. See the Clients section of the API Documentation for details.
If you enjoyed this article, please consider sharing it.
Facebook Twitter StumbleUpon Digg

 

Comments are closed.