- Adds support for converting MySQL MyISAM tables to InnoDB before updating the database schema.
- Fixes Asset Discovery Connection synchronization to not overwrite the Asset Type when Do Not Overwrite Existing Value is checked for the Asset Type attribute mapping.
- Removes CRAM-MD5 as an authentication method for Active Directory LDAP Connections, since Active Directory no longer supports it.
- Adds default search filter (&(objectCategory=person)(objectClass=user)) to Active Directory LDAP Connections in order to filter out Active Directory Contact accounts.
- Adds Ldap Search checkbox to Client selector widget. (Visible only when an LDAP Connection is enabled.)
- Fixes an issue where custom fields in the OR part of an advanced search would sometimes find old/deleted custom field values.
- Adds the ability to set ticket priority and dates from the tech note editor.
- Adds validation to custom fields (so, for example, an error will be raised if non-numeric characters are entered into a numeric custom field).
- Fixes an error that could be thrown in the Client interface when sorting the ticket list by Request Type.
- Adds support for timestamp values as qualifiers in the REST API. (Using ISO8601 format.)
- Fixes rendering error that could happen when entering Client notes.
- Fixes new Client messages to appear on initial login for new accounts.
- Fixes ticket searches in the Client interface that contain more records than the search results maximum to display the most recent tickets.
- Fixes Request Type copy feature to include the department group setting.
- Fixes issue preventing Clients linked to deleted Tech accounts from being linked to other Tech accounts.
- Fixes error that could arise when attempting to duplicate certain types of “Modify Ticket” action rules.
- Adds a preference for whether to delete non-empty custom fields that are made hidden when changing a ticket’s Request Type (Setup > Tickets > Options > Auto Delete Obsolete Custom Fields).
- Makes the required-field asterisk in the Client interface red.
- Fixes some issues related to handling of tickets with request types tied to specific locations and/or departments.




Dino Kotenoglou – Director of DSS



