New Features New features in this release make WHD capabilities more powerful than ever before: Automatic asset discovery with a built-in scanning engine to discover assets based on subnet or IP range using WMI Discover hardware and software information like hostname, manufacturer, model, OS, software installed, memory, and logged-in users Use scheduling feature to automatically [...]

Bugs Fixed in this version: The Admin Guide link on the welcome page now links to the correct documentation. Fixed a significant memory leak that could affect Web Help Desk performance. Fixed an issue that could create blank ticket notes in email update notifications. Known Issues: On Windows 8, Web Help Desk does not automatically [...]

Bugs Fixed in this version: LDAP created deleted account. Duplicate accounts were being created for some LDAP connection clients. LDAP password cache not respecting time limit parameter. PCI test would show a failure. Failure was actually an incorrect test result report. Modified WHD to return 404 error on password hack attempt. Web Help Desk supports [...]

New Features in this release: Product now displays the full version number in General > System Information. Bugs Fixed in this version: FrontBase service doesn’t run after fresh installation WHD in Mac OS. IE: Ticket buttons are disabled when the ticket is saved. Safari cannot display start screen after fresh installation. WHDPrivilegedNetworks not working correctly. [...]