Fixed ticket direct actions to check the department group permission before allowing access to the ticket. Fixed ticket detail page to close the detail editor if a ticket is manually typed into the URL and the current user doesn’t have permission to see it. There was a security hole where techs could get access to [...]

Adds support for converting MySQL MyISAM tables to InnoDB before updating the database schema. Fixes Asset Discovery Connection synchronization to not overwrite the Asset Type when Do Not Overwrite Existing Value is checked for the Asset Type attribute mapping. Removes CRAM-MD5 as an authentication method for Active Directory LDAP Connections, since Active Directory no longer [...]

Fixed bug causing Tech passwords to be hidden when using local “Web Help Desk” authentication.

Fixed date formatter in PDF invoice. Added database primary key repair for missing PKs . Added automatic Client LDAP sync whenever a client is selected for editing or added to a ticket. Fixed issue that could cause an integrity constraint error when deleting a Tech Group Level. Fixed “To” Scheduled Date field — previously the [...]