Mac OS X Lion fully supported by the award-winning Web Help Desk IT Service Management solution

FREMONT, CA, July 26, 2011 – Web Help Desk, a worldwide innovator in cross platform help desk software, announced today that the Web Help Desk fully supports the newly released Apple operating system, Mac OS X 10.7 Lion. From its inception, the Web Help Desk established itself as the leading ITSM solution running on the Mac OS platform.The Web Help Desk was the first service management solution to fully support Mac OS X on both the server and the client side.

“Remaining truly cross platform and vendor neutral is a key platform for us at Web Help Desk,” said Terry Siddall, VP at Web Help Desk. “Being able to support Lion from day one of its release assured our customers that they selected the help desk software committed to providing zero OS-lock and the peace of mind that Web Help Desk will not create a ‘legacy system’ scenario within their organization.”

Web Help Desk’s centralized approach to ITSM simplifies the management of IT services in a heterogenous environment, and provides portability across platforms when needed. Web Help Desk’s ability to run on all major operating systems and database servers ensures the software will keep pace with the latest technology trends. For more information, please visit:www.webhelpdesk.com

About Web Help Desk: 

The Web Help Desk software suite is the leading cross-platform service desk management solution for ITSM professionals who seek to simplify and automate their increasingly complex service environments. The extensive feature set of Web Help Desk addresses critical IT service areas, including: Incident and Problem Management, Asset and Desktop Management, Knowledge Management, LDAP / AD Integration, and Change Management.