SolarWinds® has been named a 2018 Gartner Peer Insights Customers’ Choice for IT Service Management Tools for Web Help Desk®!

The Gartner Peer Insights Customers’ Choice rank software tools in a given market based on the number of customer reviews and overall user ratings.

The designations were created to help end-users navigate the many questions that arise when trying to select the right software products. They ultimately help consumers make more informed purchase decisions.

Around here, we’re especially proud of this designation because the winners are selected based on actual customer feedback. Thank you to our customers for this superb distinction.

The Gartner Peer Insights Customers’ Choice Logo is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice distinctions are determined by the subjective opinions of individual end-user customers based on their own experiences, the number of published reviews on Gartner Peer Insights, and overall ratings for a given vendor in the market, as further described here and are not intended in any way to represent the views of Gartner or its affiliates.


SolarWinds Web Help Desk

Simplify service management with unified ticketing, asset, knowledge, and change management. See why customers continue to choose us. Download a free, fully-functional 14-day trial now.

Ticket management system to automate help desk support

          Fully functional for 14 days