Web Help Desk Free Edition Simplicity and automation to streamline help desk ticketing and incident management
Manage all end-user trouble tickets and track service request lifecycle, from ticket creation to resolution, from one centralized help desk management web interface.
Key Features
- Intuitive service request and self-service portal for end-users
- Automated ticket routing and assignment based on your needs
- Active Directory and LDAP authentication
- Available for Windows, Linux, and Mac
- One technician login: No expiration, no obligation
Automate and simplify your ticketing management tasks.
Get the free tool!
Want more automation and IT asset management capabilities?
Download SolarWinds Web Help Desk Full Edition.
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Web Help Desk Free Edition
100% Free
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Web Help Desk
Starts at $700
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| Ticketing management | ||||
| Incident and problem management | ||||
| SLA management | ||||
| Help Desk performance reporting | ||||
| AD and LDAP synchronization and account management | ||||
| Built-in knowledge base | ||||
| Help Desk task automation | ||||
| Automated IT asset discovery | ||||
| Asset-to-ticket association | ||||
| Change management and change approval process | ||||
| Customer survey for help desk feedback | ||||
| Purchase order management | ||||
| Parts and inventory management | ||||
| Billing management | ||||
| Integration with remote support and remote control software | ||||
Web Help Desk Free Ticketing System
Not quite ready for all this power, but still want SolarWinds award-winning software on your machine?
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Full Featured Product
Web Help Desk
14 DAY FREE TRIAL
Fully functional free trial
EMAIL LINK TO FREE TRIAL
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