IT asset management entails managing both hardware and software inventory in your IT infrastructure, and keeping it up to date with information about your assets, including location, client assignment, purchase history, warranty info, vendor details, and configurations. Without an updated record of your assets, you could be manually sorting through paper records, purchase orders, spreadsheets, etc. to find the inventory information you need. These time-consuming activities keep you away from important IT administration tasks.
Deploying a centralized hardware inventory management software lets you discover and manage hardware devices in your network without leaving your desk. It helps you automate hardware asset management, keep hardware inventory up to date, and save valuable time.
SolarWinds Web Help Desk is a robust, easy-to-use, and affordable ticketing and IT asset management software. It allows you to efficiently discover, manage, and track all hardware and software assets. Using built-in Windows Management Instrumentation (WMI), you can automatically discover computer assets (desktops, laptops, servers) in your network, as well as capture your configurations, installed software, and hardware peripherals. Web Help Desk allows you to:
Web Help Desk has a built-in, customizable reporting engine that allows you to customize and generate reports based on your assets’ location, type, current status, purchase date, warranty expiration, and more.
Try SolarWinds Service Desk for more functionality in asset and service management.
Full ITIL suite (incident, problem, change, release) paired with customizable automation
Automated asset discovery with integrated CMDB for real-time impact on technology and services
Powerful service catalog workflow engine and a user-friendly service portal