Hardware Inventory Software

Effectively manage and optimize your asset inventory with hardware inventory software

Centralize hardware asset management to streamline processes

Managing hundreds of computers, tablets, printers, monitors, and more is no easy task. How many of each are available? Is it time for a new model? You need to know the answers to questions like these.

SolarWinds®Web Help Desk® (WHD) aggregates and consolidates critical device data in a centralized, easy-to-access location. Purchase history documents, warranty information, vendor details, and more are all stored within the Web Help Desk system. Gone are the days of manually sifting through file folders and spreadsheets to locate business-critical resources.

Automatically discover devices using hardware inventory software

SolarWinds Web Help Desk is designed to automatically discover all Windows assets on your company’s network. Desktops, laptops, VMs, servers, and even peripheral devices like printers and copiers will sync as soon as you install Web Help Desk. This allows IT administrators to keep their finger on the pulse of every device in their IT infrastructure and gain real-time impact information about all technology and services.

Leverage hardware inventory software to improve end-user productivity

Knowing the devices associated with service tickets can significantly reduce the time spent on problem management. SolarWinds Web Help Desk allows IT support technicians to link each support ticket with specific hardware assets, enabling them to create a detailed record of each device’s service request history. When a future problem arises, technicians will be able to review these records and see how similar problems were addressed in the past—or, if it’s a new issue, they can take detailed notes to guide other technicians experiencing the same issue down the line.

Identify critical hardware devices through robust inventory asset management

SolarWinds Web Help Desk serves as a robust digital catalog of all hardware asset inventory details, including who last checked out a device (and when they did so), how many service tickets are associated with a device, and when a device last received maintenance. Having this information available allows IT technicians to quickly find the ideal device for an employee in need of a laptop or a monitor for an important presentation.

Get More on Hardware Inventory Software

Do you find yourself asking…

Looking for more? Upgrade to an ITIL-ready, service experience.

Try SolarWinds Service Desk for more functionality in asset and service management.

  • Full ITIL suite (incident, problem, change, release) paired with customizable automation
  • Automated asset discovery with integrated CMDB for real-time impact on technology and services
  • Powerful service catalog workflow engine and a user-friendly service portal
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