Web Help Desk is named leader in help desk software by Software Advice

SolarWinds is excited to announce that Software Advice, a Gartner company, has named Web Help Desk® as a Leader in its July 2017 FrontRunners quadrant.

In addition to being named one of three leaders among the total 460 help desk software solutions evaluated, Web Help Desk was positioned as the greatest value for small businesses among the entire field.


About the FrontRunners Quadrant

Software Advice provides FrontRunners quadrants to serve as a graphical representation of how the top 25-30 products in a given category stack up against one another. Powered by Gartner Methodology, the FrontRunners quadrant for help desk software offers a data-driven, comparative assessment of the capabilities and value these products offer for small businesses.

The content for the FrontRunners quadrant is derived from actual end-user reviews and ratings as well as vendor-supplied and publicly available product and company information that gets applied against a documented methodology; the results neither represent the views of, nor constitute an endorsement by, Gartner or any of its affiliates.


SolarWinds Web Help Desk

Simplify service management with unified ticketing, asset, knowledge, and change management. See why we're a leader in help desk software.

Ticket management system to automate help desk support

          Fully functional for 14 days