Service Desk Mobile App Just as your employees need the tools necessary to work when and where they want, your technicians need to be just as capable of providing support whether it’s from the office, the field, or home. Our iOS and Android applications allow your team to support the organization from our IT app anywhere, on any device.

Get On-The-Go Mobile Notifications Sent Right To Your App

Get On-The-Go Mobile Notifications Sent Right To Your App

Sure, there are plenty of tickets you might want to skip, but it’s critical to not miss important requests or alerts even when you’re on the go. With real-time notifications sent directly to your helpdesk app from your SolarWinds Service Desk, you can quickly react to employee needs big and small, no matter where you might be.
Android App iOS App

Mobile Incident & Asset Management

Mobile Incident & Asset Management

From the power of the SolarWinds Service Desk app, your incident queue can travel from site to site, or home with you, so that you can keep an eye on any open or incoming tickets. But, there’s more to managing your incidents than just keeping them organized, so from the SolarWinds Service Desk IT app you can update and resolve issues, or even reference historical data from the palm of your hand.
Android App iOS App

Looking for an On-Premises Help Desk option?

Try Web Help Desk. It’s our affordable and safe Help Desk Ticketing and Asset Management Software.

  • Automate user service request management from ticket creation, assignment, routing, and escalation.

  • Use built-in reports (or create your own) to track ticket status, technician performance, and customer support needs.

  • Leverage a built-in help desk knowledge base to create and maintain KB articles and promote end-user self-service for common issues.

Let’s talk it over.
Contact our team. Anytime.