Without integrated asset tracking, healthcare IT support teams face endless challenges when providing support. Tracking down details on parts, billings, recalls, system updates, or scheduling replacements can present a massive time and resource burden on support staff that is already stretched thin. Built-in IT change management
functionality for assets enables Web Help Desk®
software users users to accurately track and manage inventory, link assets to IT tickets
, track asset history, and help ensure that all devices are accounted for and receive the necessary inspections, maintenance, repairs, and updates.