Working on a problem, only to find another issue buried inside it? When adding notes and work time to tickets, technicians can quickly apply unique billing rates on a per-note basis inside the technician interface to handle “surprises” that come up on a specific job. Customize your billing terms to cover the time scale most relevant to your operations: Net-30, Net-60, or a unique protocol you define.
Help eliminate “rollover minutes” in your service plans. Designate service time blocks (in either minutes or points, your choice) for each client location. Pre-defined time blocks help manage service time more efficiently, while creating consistency in cash flow and the client’s budget.